Cabin Crew Frequently Asked Questions
|
Basic requirements |
|
|
Q:What are the age limits? |
Usually
18-30 with some exceptions |
|
Q:What are
the height requirements? |
Usually
a minimum of 1.58 metres |
|
Q:What
qualifications do I need? |
A
matric is a pre-requisite, and in a few cases, a Cabin Crew licence. Most airlines will look for some experience in serving people in a
hospitality role. |
|
Q:What
are some other requirements? |
You
should be able to swim, have a good attitude towards customer care, and be
able to work well in a team. |
|
Working
Conditions |
|
|
Q:Will
I be required to work away from home? |
Yes,
during your roster period you may be required to stay away overnight and
on occasions multiple nights. This is less likely if you are working in the domestic
operation. |
|
Q:Is
the position full time? |
Most
Cabin Crew are employed on a full time basis. |
|
Q:Can
flight attendants be part time? |
Certain
charter airlines employ part-time crew, but usually would be looking for
crew with prior full-time experience. |
|
Q:Will
I have weekends and public holidays off? |
No,
you will be required to work on some weekends and public holidays. All the
work is shift work. Your roster will be arranged to provide a fair
distribution of good and bad patterns. |
|
Q:Am
I entitled to discounted airline travel? |
Yes,
you will usually be entitled to staff travel after successfully completing
your airline training. |
|
Q:Where
are your current bases? |
Currently
crew operate out of the following bases for Domestic operation:
Johannesburg, Cape Town, Durban, Port Elizabeth. For International operation there are the following bases: London, Abu
Dhabi, Dubai, Doha |
|
Training |
|
|
Q:How
do I get training? |
Training
has 2 elements - licence training and airline training. Licence training
is what one could complete prior to appointment and airline training is
performed once you have been offered a position. |
|
Q:What
does training involve? |
The
training program is quite demanding and will cover a variety of topics
including customer service, medical aviation, aircraft and personal safety
and emergency procedures. The courses are intensive but are delivered in a
fun and informative way with experienced trainers ensuring that you will
be confident and ready to take to the skies.There is both theory and
practical training. |
|
Q:How
long is training? |
A
minimum of 4 weeks training is required for you to be allowed to sit the
national Cabin Crew exams. |
|
Finding
Positions |
|
|
Q:Where
are Cabin Crew jobs advertised? |
In
newspapers, websites, and by email alerts |
|
Q:What do airlines look for in Cabin Crew? |
When
seeking to identify those with potential for Cabin Crew, irrespective of
nationality, airlines are looking for a positive attitude, confidence,
flexibility, maturity, a friendly disposition, and importantly a genuine passion to help others and to provide quality
service. As the job can be very tiring and very busy we would also look
for those with a resilience and commitment to continually perform well. |
|
Cabin Crew Introductory Workshop |
|
|
Q:What should I wear to attend the workshop? |
It would be advantageous to come dressed as though you were attending a
cabin crew interview. It will give us chance to see what you would wear
for official interview. We would recommend smart dress. |
|
Q:How many people will be on the workshop? |
A:
We will have a maximum of 20 people, although you will be split into
smaller working groups and have an opportunity to be one on one with your tutor. |
|
Q:
Will I receive a certificate? |
A:
Yes. You will be provided with a personal report and a completion of
course certificate. |
|
Q:
How do I know that the course is up to date? |
A:
Our own staff are currently recruiting and attending airline interviews to
keep up to date with any new techniques. Updates are continually carried out in line with
any changes. |
If we
did not manage to answer your question ask it here: Cabin
Crew Enquiry Form